We primarily work with CAD (DWG), SketchUp, or common Engineering files. 2D floor plans are also accepted for context. Providing clear textures or references helps speed up the initial draft.

To make it easy for our US partners, we accept payments via traditional Wire Transfer, PayPal, or Payoneer. Payments are typically handled through milestone invoicing.

Absolutely. Confidentiality is our priority. We are happy to sign and work under standard NDA (Non-Disclosure Agreements) with all our clients to protect your intellectual property and project data.

As detailed in our "How We Work" section, we provide previews at every stage. We work diligently on revisions until you are 100% satisfied with the final result. Major changes after final delivery may require a quote.

Yes, our stated delivery times for standard services (< 24hr or 24-48hr) are based on the immediate start once project files are confirmed. We work 24/7 on tight deadlines when necessary.